COVID-19 Update

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COVID-19 Update

TOP 10 Holiday Parks Group

Vaccination Certificate Requirement Update  

The TOP 10 Holiday Parks Group is committed to the wellbeing and safety of our customers, staff, and contractors. To this end, in line with health and safety expectations, and considering the coming summer where parks are going to be busy, using the Work Safe guidelines, all parks have conducted a risk assessment of their environment.  

Based on the outcomes of these assessments the majority of our parks have implemented a no vaccination/no stay policy for a determined period. The decision whether or not to introduce a vaccination policy is individual to every park and is based on a number of factors including the range of park facilities and amenities offered, the park layout and scale, the region where the park is located and expected occupancy levels over the coming months. Other considerations, like the presence of immuno-compromised people on site, may also influence the decision making. 

Where applicable, the Vaccination Certificate Requirements applies to stays from 15th December 2021 until further notice in most cases. A number of parks may have slightly varied date ranges for this policy. See table below. 

All guests over the age of 12 years*, arriving at parks implementing a Vaccination Certificate Requirement between the outlined dates below, will have to show a valid vaccination certificate or official exemption at the time of check-in. Anyone unable to show either of these will be declined entry to the park.  

All parks, whether a Vaccination Certificate Requirement is in place or not, will have additional guidelines around what is expected on arrival and during your stay including all customers having to scan in via the COVID tracer app or manual system provided, wear masks where and when directed and social distance as practicable when asked to do so. All guests are expected to practice good personal hygiene (hand washing, not travelling if anyone in the party is unwell etc.). 

Some parks, particularly where a vaccination certificate is not required, may offer a rapid antigen COVID test with a negative result required prior to check-in.

All parks, irrespective of vaccination policy, have enhanced cleaning regimes in place and offer sanitisation in appropriate areas of the park.

We kindly ask that all TOP 10 customers show respect to staff at the parks across our group. These are challenging and stressful times for all of us and our staff will be doing their best to deliver the service levels you are accustomed to at our parks and keep everyone safe at the same time. Rude and/or abusive behavior towards staff, and/or other guests will not be tolerated and may result in cancellation of a booking and/or membership termination. 

If you have any questions regarding individual park vaccination policies, please get in touch with the park directly. For anything further, please email us at info@top10.co.nz. 

Book with Confidence Guarantee: 

We understand that the relative uncertainty we are all feeling might have implications for your confidence to book a stay at one of our parks over the next couple of months and, with that in mind, we have introduced a “Book with Confidence Guarantee” applicable to bookings made on www.top10.co.nz and directly with the parks.

For more information on the Book with Confidence Guarantee, click here.

Park Name

Policy Dates**

Akaroa TOP 10 Holiday Park

15th December 2021 - Until further notice

Blue Lake TOP 10 Holiday Park*

15th December 2021 - Until further notice

Cambridge TOP 10 Holiday Park

20th December 2021 - Until further notice

Carters Beach TOP 10 Holiday Park

15th December 2021 - Until further notice

Coromandel TOP 10 Holiday Park

Foxton Beach TOP 10 Holiday Park *

20th December 2021 - Until further notice

3rd December 2021 – Until further notice

Geraldine TOP 10 Holiday Park

15th December 2021 - Until further notice

Hanmer Springs TOP 10 Holiday Park

15th December 2021 - Until further notice

Hot Water Beach TOP 10 Holiday Park

Kaikoura TOP 10 Holiday Park 

24th December 2021 – 7th February 2022

24th December 2021 - Until further notice 

Kauri Coast TOP 10 Holiday Park

15th December 2021 - Until further notice

Martinborough TOP 10 Holiday Park

15th December 2021 - Until further notice

Motueka TOP 10 Holiday Park*

20th December 2021 – Until further notice

Napier Beach TOP 10 Holiday Park

15th December 2021 - Until further notice

Oamaru TOP 10 Holiday Park

15th December 2021 - Until further notice

Ohakune TOP 10 Holiday Park

15th December 2021 - Until further notice

Ohope Beach TOP 10 Holiday Park

15th December 2021 - Until further notice

Omarama TOP 10 Holiday Park

15th December 2021 - Until further notice

Orere Point TOP 10 Holiday Park

15th December 2021 - Until further notice

Paihia TOP 10 Holiday Park

15th December 2021 - Until further notice

Pohara Beach TOP 10 Holiday Park

15th December 2021 - Until further notice

Red Beach TOP 10 Holiday Park

15th December 2021 - Until further notice

Ross Beach TOP 10 Holiday Park

15th December 2021 - Until further notice

Rotorua TOP 10 Holiday Park

15th December 2021 - Until further notice

Russell TOP 10 Holiday Park*

3rd December 2021 – Until further notice

Shelly Beach TOP 10 Holiday Park

15th December 2021 - 10th February 2022

Te Anau TOP 10 Holiday Park

15th December 2021 - Until further notice

Waikanae Beach TOP 10 Holiday Park

15th December 2021 - Until further notice

Wanaka TOP 10 Holiday Park

Whanganui River TOP 10 Holiday Park

15th December 2021 - Until further notice

20th December 2021 – Until further notice

*Foxton Beach TOP 10 Holiday Park requires everyone over the age of 12 to either provide proof of their vaccination certificate, OR a negative antigen test from the previous 48 hours before check-in.

*Motueka TOP 10 Holiday Park are allowing children aged 16 and under to be unvaccinated in their park.

*Blue Lake & Russell TOP 10 Holiday Parks are allowing children aged 15 and under to be unvaccinated in their parks.

**Policy dates are subject to change