Terms & Conditions

TOP 10 Holiday Parks

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Terms & Conditions

Information on this web site is provided 'as is' without warranty of any kind, either express or implied.
While every effort has been made to provide the most accurate information we advise that Information on this web site may contain technical inaccuracies or typographical errors. TOP 10 Holiday Parks may at any time and without notice make improvements and/or changes in the products and/or the programs described in this information.
TOP 10 Holiday Parks makes no representations whatsoever about any other web site which you may access through this one. When you access a non-TOP 10 Holiday Parks web site, please understand that it is independent from TOP 10 Holiday Parks, and that TOP 10 Holiday Parks has no control over the content on that web site. In addition, a link to a non-TOP 10 Holiday Parks web site does not mean that TOP 10 Holiday Parks endorses or accepts any responsibility for the content, or the use, of such web site.


In no event will TOP 10 Holiday Parks be liable to any party for any direct, indirect, special or other consequential damages for any use of this website, or on any other hyperlinked website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

TOP 10 online
All rates are GST (15%) inclusive and are in New Zealand dollars (NZ$).
Deposits and Payments
All reservations must be paid in full at the time of booking.

Cancellations
All cancellations must be made via the TOP 10 Online reservation system using your reservation confirmation number. A 75% refund will apply to cancellations 72 hours or more before the date of arrival. No refunds will apply to cancellations within 72 hours of the date of arrival.

Amendments
All amendments must be made via the TOP 10 Online reservation system using your reservation confirmation number. If an amendment results in shortening of the stay or a reduction in guest numbers it will be treated as a cancellation.

Child ages
Child ages are 1 to 14 years inclusive - where child rates are offered. There is no charge for children under 1 year old.

Check-in and check-out times
Check-in time is from 2pm on the day of arrival. Check-out time is 10am on the day of departure. Late check-outs may be arranged directly with the Park.

Late check-in
If Guests are arriving later than 7pm, we ask the guest to contact the Park during office hours to make alternative check-in arrangements.

Credit card
A valid credit card in the name of the guest must be presented on check-in. Any damage caused during the stay may be charged against that card.

Pets
With the exception of medically certified guide dogs, pets are not permitted.

Special requests
Special requests are on a request basis only and cannot be guaranteed. Please contact the Park directly.
We reserve the right to refuse a reservation at any time from any person if we reasonably believe the person:

  • is not the person named on the reservation
  • is not the person named on the credit card or not be authorized to use the card
  • is not able to pay for any additional charges
  • may cause damage to the property of the Park or other guests
  • may exhibit socially unacceptable behavior
  • is younger than 18 years and not accompanied by a responsible person over that age
  • is concealing a dog or other unauthorized animal

We reserve the right to eject guests from the Park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused.

TOP 10 Holiday Parks Group does not own any particular TOP 10 Holiday Park. TOP 10 Holiday Parks Group facilitates this reservation service, however is not responsible for the provision of services or standard of facilities.